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Strategies for Quality |
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The Challenge:
According to an ISO-9000 survey of registered companies in the USA and Canada, approximately 35% of the respondents stated that the greatest barrier in preparing for a successful registration effort is creating the required procedures and necessary documentation.
How Stellar Consulting Helps:
Stellar Consulting provides Quality Systems training and guidance to companies interested in preparing for ISO-9001:2000, ISO/TS-16949), AS-9100, Rev. B, TL-9000, API-Q1 Standard (ISO/TS29001), or ISO-17025 (ISO-Guide 25) compliance. Specializing in development and preparation of Quality Systems documentation such as Quality Manuals, Operational Procedures and Work Instructions specifically aligned to ISO-9001 or related quality system standards and your company's processes. We provide training to all levels of employees, develop process flow charts, and perform Gap Audit, Internal Audits, and Pre-Assessment Audits.
The First Step:
Call us for more information and details on how to sharpen your focus toward compliance of any of the standards listed above. We help you train your employees, and develop your documented Quality System. If you are interested in our services, we will discuss your needs and provide you with an in-depth proposal for your consideration.
The Choice:
We provide training on how to prepare the Quality Manual, Procedures, Work Instructions and other documents, or we will prepare these documents for you. We provide you with a minimum list of procedures and other documents that are required to meet the intent of the applicable Standard you are working towards. We help you draft the necessary documentation and flow charts; and recommend methods for implementation.
Our History:
With more than 36 years experience in procedural compliance and employee performance auditing, Stellar Consulting can help you identify areas where the adequacy and implementation of the standard requirements are not being met. Our associates are performance oriented professionals who are trained and experienced in large defense related manufacturing, electronics and the aerospace industry. We work with any size company.
Your Risk:
At the very least you benefit from 30 plus years of procedural compliance, performance compliance, and problem solving experience. At most, you will leverage your team's results and become more competitive just by becoming compliant to the applicable standard. And, if your customers require you to become registered, you will be ready to select a registrar in order to begin that process.
Performance-Driven Consulting
Project Customization:
Training and consultation services are custom tailored to your company's specific needs and the standard you have chosen to become compliant with.
Implementation:
After the Quality Manual and Operational Procedures are developed, the most significant step is to assure that they are properly implemented. To validate that the procedures are adequate and effectively implemented, your internal auditors must conduct periodic audits on each specific clause of the standard. With ISO-9001:2000, auditing of your processes is also required. If your internal auditors identify nonconformance's, corrective and preventive action must be taken to eliminate the nonconformance and prevent the problem from recurring.
Training for Results:
We will provide your Internal Auditors with training to help them understand the reasons for an audit, to plan and conduct an audit, create audit checklists, record noncompliance's, to debrief the results and develop a formal or informal audit report. During their first few audits, we can accompany them and offer suggestions in the areas needing more emphasis. Some companies are finding it beneficial to outsource their internal audit process to improve the independence of the auditor(s) and save on training costs. Stellar Consulting can provide this service for your company.
Stellar Consulting - "Where QUALITY is more than just a word."
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